FAQs

General

Our Truffles are made in France.

Truffles should be kept in a dry & cool place at a temperature of up to 68°F/ 20°C.
If kept refrigerated, allow them to thaw to room temperature before serving.

You certainly can!
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Yes, you can! Certificates are valid for a year and can be redeemed only online.

Our products are not Kosher certified.

All Truffles are sealed in a protective foil wrap, either in a bag of 27 (8.8oz) or 22 (7.1oz) Truffles, or the Truffles are individually wrapped.
Please refer to the item description on each product page.

We are committed to ensuring the highest quality and experience for our customers.

Therefore, during the summer, we may adjust shipping methods to protect our products from high temperatures.
We apologize for any inconvenience this may cause and appreciate your understanding.

Allergies

The Salted Toffee and the Pistachio Macaron contain gluten.
All other flavors may contain traces of Gluten (wheat and barley).

No, our Truffles contain dairy.

The Hazelnut Truffles contain hazelnuts in the recipe, whilst all other flavors may contain traces of almond, hazelnuts or pistachio nuts.

Contain milk, soy and coconut. May contain traces of almonds, hazelnuts, pistachios, eggs, wheat and barley.

Our Truffles are not sugar free.

There are about 55 calories in one Truffle.

Shipping

At this time, we are unable to ship to any destination outside of the continental United States.

We ship via UPS with several shipping options (Ground/Air, etc.)

No, UPS will deliver only to a valid street address.

We strive to provide you with the best experience and quality, and we ensure your order leaves our premises in intact conditions. If the package was damaged during transit please contact our customer service immediately upon receipt: info@nochewingallowed.com.

Due to the perishable nature of our Truffles and the sensitivity to heat, we cannot accept any returns or exchanges.

Because we use UPS as a third party, we are unable to guarantee arrival dates and times (especially closer to the holidays), but we do our best to make sure it gets to you on time.